Terms of Use

• Trelace LLC, an Arizona limited liability company, operates this Site.
• The content on the Site, including copy, renderings, drawings, patterns, and the Trelace name and logo, belongs to Trelace LLC or its licensors.
• Product information is pre-launch and may change. Renderings are illustrations, not photographs of finished products.
• Joining the waitlist or applying for a founding install is not a purchase. Any install will be covered by a separate written agreement.
• Please do not scrape the Site or use its content to train AI models.
• Arizona law governs these Terms.

Trelace LLC (Trelace, we, us, or our) is an Arizona limited liability company.

For general questions, email info@trelace.com.

You may use the Site if you are at least 18 years old and can form a binding agreement. If you use the Site for a company, you agree to these Terms on its behalf and confirm you have authority to do so. These Terms include our Privacy Policy by reference.

We may change, suspend, or discontinue any part of the Site at any time.

Trelace LLC or its licensors own the content on the Site, including text, product names, renderings, illustrations, drawings, pattern designs, photographs, logos, software, and the overall look of the Site. This content is protected by copyright, trademark, and other laws, and our product designs, drawings, and engineering information are proprietary to Trelace LLC.

You may view the Site and print or save pages for your own personal or internal business evaluation of Trelace products. You may not copy, republish, sell, modify, or create derivative works from Site content, or use our pattern designs or product designs, without our written permission. Laser-cut patterns shown on the Site are original Trelace designs unless noted otherwise.

TRELACE and the Trelace logo are trademarks of Trelace LLC. Other names and marks on the Site belong to their owners. Nothing on the Site grants you a license to use any Trelace trademark.

Trelace products are in development. Descriptions, dimensions, features, finishes, lighting, availability, and any pricing on the Site are preliminary and may change before or after launch without notice.

Images labeled as renderings or illustrations are computer-generated visualizations. Actual products, colors, finishes, lighting effects, and installed appearance may differ.

Trelace products are installed by trade installers. Whether a product is allowed on your property depends on your community, homeowners association, landlord, and local rules. Getting any required approvals or permits is the property owner's responsibility. Information on the Site, including any submittal materials we provide, is not legal, engineering, or permitting advice, and we do not promise that any association or authority will approve an installation.

Joining the waitlist or applying for a founding install does not create a purchase, reservation, or binding commitment by you or by us. We choose founding installs at our discretion. If we offer you a founding install, the price, scope, schedule, warranty, and any photography or testimonial arrangement will be set out in a separate written agreement, and that agreement will govern.

When you submit your email, you agree that we may send you messages about the waitlist, founding installs, and product news. You can unsubscribe at any time using the link in any email or by writing to info@trelace.com.

Some conversations with designers, contractors, fabricators, suppliers, and press take place under a mutual nondisclosure agreement. When a signed NDA applies, it governs the confidential information exchanged under it, and these Terms do not limit it. Pre-launch materials we share privately are confidential unless we say otherwise in writing.

If you send us ideas, suggestions, or feedback about our products or the Site, you agree we may use them without obligation to you, unless they are covered by a signed agreement with us. Please do not send us confidential information outside an NDA.

You may not, and may not help anyone else to:

• scrape, crawl, mirror, or bulk-download the Site, except for search engines and other crawlers that follow our robots.txt and ai.txt files;
• use Site content, including images, renderings, drawings, patterns, or copy, to train, fine-tune, or evaluate machine-learning or generative AI models;
• use automated tools to send more requests to the Site than a person could reasonably make with a normal browser;
• get around any access control or security measure on the Site.

Our machine-readable preferences are published at /ai.txt and /robots.txt.

You agree not to:

• use the Site for anything unlawful or in violation of these Terms;
• impersonate anyone or misrepresent your affiliation with any person or company;
• interfere with the Site, or try to access accounts, systems, or data you are not authorized to access;
• upload viruses or other harmful code;
• submit false information through our forms;
• copy our product designs or patterns, or reverse-engineer products from information on the Site.

The Site may link to or use services operated by others, such as analytics, email delivery, and hosting providers. We are not responsible for third-party sites or services, and your use of them is governed by their terms.

THE SITE AND ITS CONTENT ARE PROVIDED AS IS AND AS AVAILABLE, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE. ANY PRODUCT WARRANTY WILL BE PROVIDED ONLY IN A SEPARATE WRITTEN AGREEMENT OR WARRANTY DOCUMENT.

TO THE FULLEST EXTENT PERMITTED BY LAW, TRELACE LLC AND ITS MEMBERS, MANAGERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, OR DATA, ARISING FROM OR RELATED TO YOUR USE OF THE SITE. OUR TOTAL LIABILITY FOR ANY CLAIM RELATED TO THE SITE WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS (US$100). SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THESE MAY NOT APPLY TO YOU.

You agree to indemnify and hold harmless Trelace LLC and its members, managers, employees, and agents from claims, losses, and expenses, including reasonable attorneys' fees, arising from your misuse of the Site, your breach of these Terms, or your violation of any law or the rights of others.

These Terms are governed by the laws of the State of Arizona, without regard to conflict-of-law rules. Any dispute arising from these Terms or the Site will be brought only in the state or federal courts located in Maricopa County, Arizona, and you consent to their jurisdiction.

If any part of these Terms is found unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. These Terms, together with the Privacy Policy and any signed agreement between you and us, are the entire agreement about the Site.

We may update these Terms from time to time. When we do, we will change the Last updated date above. Continuing to use the Site after an update means you accept the updated Terms.

Questions about these Terms? Email legal@trelace.com. For everything else, email info@trelace.com.